Identifying Fakes

Fakes / Duplicates / Counterfeits

Spectrometers being complex and extremely sophisticated as well as sensitive instruments, it is essential to ensure that each component is not just of the highest quality but is in alignment with all others in its sub-system and that each module is optimally aligned to others; this ensures that instruments deliver high performance – accuracy, precision and stability. At Metal Power, we take the utmost care to optimize each element and component of every system to optimize instrument performance. This is what ensures the performance and longevity of our instruments.

Unfortunately, our large installed base has led to the rise of unscrupulous and dishonest persons and companies in the market offering duplicate and fake / counterfeit parts to our customers at low prices – with assurances that they are “the same” as the parts we would supply. Such persons or firms frequently claim to have been earlier associated with Metal Power or – at times – of being our representatives / agents and then offer service / AMCs and use such mandates to open instruments. These can be severely harmful to the instruments and therefore to our customers.

Just a few of the negative effects that we have seen are highlighted below:

Metal Power has taken and continues to take stringent action against each such instance that is uncovered. We are however aware of the fact that such instances and occurrences continue and therefore urge all our customers to undertake the following steps to protect their interests at all times:

Contact Metal Power directly in case of any doubt whatsoever at:

Toll-free: 1800 532 5111
Ph: +91 4083 0537 / 38 / 39
E-mail: service@metalpower.net / sales@metalpower.net

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